SHIPPING

Shipping is free on all retail orders over £65.

 

For all other retail orders shipping is based on weight  - a single item is £3 and incremental thereafter in relation to Royal Mail - First Class Packet (Recorded Signed for™) prices.

Delivery

Toucan of Scotland aims to dispatch the bulk of its orders the same day, we aim to dispatch all orders within 72hrs, if there is a problem with the supply of your order then you will be contacted by email.

Delivery Times

We cannot be held responsible for delays after dispatch.  Standard service should arrive in the EEC within 5 working days, 7 working days to the rest of Europe and 10 working days outside of Europe.

Christmas Deliveries 

Please order well in advance for Christmas. Due to the large volume of mail at this time of year delays are inevitable.  We recommend ordering before the 18th of December for UK, the 10th of December for Europe, the 8th of December for USA and the 2nd of December for Australia to avoid disappointment. However we cannot be held responsible for delays in shipping after an order has left our premises

Customs 

You must pay any customs or import duties levied once the package reaches your country. We have no control over these costs and so cannot predict what they might be.